NHS App/Online Services

The NHS App is owned and run by the NHS, the NHS App is the simple and secure way to access a range of NHS services on your smartphone or tablet. You can book/cancel appointments, order repeat prescriptions, view your medical records, amongst other services. For further information please follow this link: NHS App. If you do not have a smartphone or tablet, but do have a laptop or desktop PC, you can still access these online services by the following link: SystmOnline.

My Planned Care

Helpful information and guidance for patients waiting for a hospital consultation, treatment or surgery. The COVID 19 pandemic has meant that there are more people waiting for an operation. This means that some people are waiting a long time for a hospital appointment or for treatment. We know that it can be very difficult for many people who are waiting. The NHS is working hard to see people as quickly as possible, but it is going to take a while before waiting times are back down to where they were before the COVID-19 pandemic began in the UK in early 2020. Anyone waiting for a hospital appointment, operation or treatment, can now access the NHS My Planned Care Patient Digital Platform https://www.myplannedcare.nhs.uk/mids/nottingham/ which gives them direct access to the latest average wait time information for their trust, as well as helpful advice and support whilst they wait. Updated weekly, the site is easy-to-use and is ‘open-access’ so their carer, friends, relatives, and can NHS team can also access this information. We encourage people to look at this site where they may find the information they need before contacting their GP or hospital for an update about any elective procedures they are waiting for. As well as wait time information, the platform also includes helpful details about how to manage pain, mental health, keeping healthy and accessing financial help and other local support whilst they wait. It can also help people to prepare for their appointment/operation, including how to make a plan for their care and treatment alongside their healthcare professional. https://www.myplannedcare.nhs.uk/my-planned-care/      

Carers

A carer is a person of any age ( including children) who provides unpaid support to a partner, relative, friend or meighbout who couldn't cope without their help. This could be due to old age, fraility, disability, a serious health condition, mental ill health or substance misuse. Parents of children who are disabled or who have a serious health condition are also considered to be carers. Are you a carer? If so, please let us know.  You can find a lot of useful information on NHS Choices about carers and caring. Below are a few links from the site which we hope you find useful.  Contact Carers Direct , Help from Social Services and Charities , Carers' Breaks and Respite Care , Care Homes, Benefits for Carers & Benefits for the person you care for    

Nottinghamshire Carers Hub

We are a free and confidential service offering support to Carers across Nottingham City and Nottinghamshire providing:

• Information and advice around their caring role
• Telephone support including emotional support
• Late calls for working Carers
• Carer ID cards and emergency planning
• Signposting to more specialist organisations
• Volunteer befriending
• Carer support groups including Parent Carers, Afro-Caribbean Carers and Asian Women Carers
• Face to face sessions with a support worker
• Training and Awareness Raising Sessions
• Access to carers assessments, counselling, carers grants
• Respite sitting service
• Support for Young Carers in Nottinghamshire

Dementia Friendly Practice

Dementia and Wollaton Park Medical Centre Wollaton Park Medical Centre has signed up to become dementia-friendly. We will be working with Alzheimer's Society during the coming year and our staff will be participating in General Practice specific dementia awareness sessions. We will also be carrying out an assessment of how dementia-friendly we are and take steps to improve areas that need attention. We welcome any feedback about how we are doing from patients, families and carers. Included here are some useful contacts and links for support or advice if you are living with dementia or caring for someone with dementia. Dementia UK - https://www.dementiauk.org/. Looking for information or advice about Dementia or Alzheimer's? Call the Dementia Helpline for free on 08008886678 for support from the Dementia specialist Admiral Nurses. The Helpline is open from 9am to 9pm Monday to Friday and 9am to 5pm on Saturday and Sunday. Alzheimer’s Society (for anyone affected by dementia): https://www.alzheimers.org.uk/. Dementia Connect Support Line. Get personalised information, support and advice by calling 03331503456 (calls are charged at standard local rate).  

Action Asthma

Asthma education for patients. http://www.actionasthma.co.uk/

BBC Health

Wide range of health subjects. http://www.bbc.co.uk/health

Psychological Therapy Services

Please see the following link on how to self-refer to Let's Talk Wellbeing, Trent PTS, Insight Healthcare (over 18s only). /admin/resources/iapt-self-referal-sheet-dec-2020.pdf

Self Help Nottingham

There are nearly 300 self help groups in Nottinghamshire - find the right group for you: Information line: 0115 911 1661 Monday - Friday 9.00am -1.00pm Email: admin@selfhelp.org.uk  Website: https://www.selfhelp.org.uk/

Patient.co.uk

A wide range of health-related information can be found at www.patient.co.uk

Patient Referrals

What happens when you are referred by your GP to see a specialist? Please follow this link - /admin/resources/what-happens-when-you-are-referred.pdf   Private referrals please see the attached 

Nottingham CityCare

http://www.nottinghamcitycare.nhs.uk/ 

Signposting Health

Helping patients choose the best help first time. http://www.signpostinghealth.com/ https://www.signpostinghealth.com/healthstreet/

Stop Smoking Service

Stopping smoking is always beneficial to your health. It’s never too late to quit, even if you’ve been smoking for 10 years or more. So, if you’re a smoker that wants to quit, are over 16 and live in Nottingham city you can get help to stop smoking with Stub it! Stub it! offers a 12-week stop smoking programme that is tailored to your individual needs based on your personal habits and is delivered by a specially trained clinician. Getting the help with Stub it! couldn’t be easier. Simply visit www.ncgpa.org.uk/stubit for more information or to refer yourself. Alternatively, you can call 0115 824 0583 (option2) and speak to one of the friendly team.

Bereavement guide for families and loved ones